I have purchased several systems from this company. I unfortunately had one go down. I've sent several emails to this company as its under warranty and no reply to get it repaired or replaced.
First time asic buyer here . My questions were promptly answered and the product was delivered on time for a decent price . Will use them again for future miner purchases.
H100 arrived as promised, and their team was always available to assist with any queries. Payment options were flexible, and they even helped us with a payment issue during checkout. Great service all around.
KS5 arrived in Italy no problems. Had to pay a small broker fee for DHL. and when I had a minor technical question, their support team was quick to assist. Highly recommended!
Contact support for shipping instructions, then submit the tracking details on the website’s service request or account section.
We offer a 12-month warranty on all repairs unless stated otherwise in your service agreement.
Yes, we include a basic cleaning with every repair. For deep cleaning, ask about our premium service.
Send only the faulty part if it’s removable (e.g., a motor or panel). For integrated systems or unclear issues, ship the whole machine to ensure proper diagnosis.
Send only the faulty part if it’s removable (e.g., a motor or panel). For integrated systems or unclear issues, ship the whole machine to ensure proper diagnosis.
If your machine can’t be repaired, we’ll notify you immediately and discuss options—like a replacement discount or returning it unrepaired (no charge for diagnosis).
Yes, we include a basic cleaning with every repair. For deep cleaning, ask about our premium service.
You typically pay upfront when ordering the miner, with possible additional fees for shipping, customs, or hosting services.
Servers and Data Center Equipment:
