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Watsminer x 2 M30s+ not brand new wont stay on with first start up

Ticket ID:
945062bc000798111
Priority:
Major
Topic:
Uncategorized
Status:
Open
First Name:
Bradley
Last Name:
Hannay
Due:
hello i purchesed 2 whatsminers M30s+ and i have only just tried to turn them on for the first time but they turn on and ramp both fans up then shut off then back on then off repeatedly 5 seconds on then off till fans stop then back on by its self until i turn the power off please help as i bought both from viperatech and there ment to be brand new but arnt working

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